Support
Client Portal
For every day queries we operate a client portal as a support and training facility, where you can access our knowledge base, release notes, manuals, training materials and ask our support team questions using live chat.
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Client Services Team
In addition to the portal, you will be able to rely on our dedicated Client Services Team. Our experienced consultants are always ready to assist with any aspect of using Tradar’s applications via phone, email and WebEx. We also offer onsite support, client-specific training and consultation by arrangement.
With people based around the world, we are able to offer regional support during London, New York and Hong Kong trading hours. However, our ‘follow the sun approach’ means you can get help 24/5 with all calls being routed to the active office.
Contact Information:
Support will be provided from any Tradar location during normal Opening Hours for that office.
London Support Line on +44(0) 20 7634 8502 or support@tradar.com
New York Support Line on +1 212 317 5900 or support@tradar.com
Hong Kong Support Line on +852 3652 6600 or support@tradar.com
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