Our Promise of Exceptional Service
We understand that trust is earned not just once, but over and over. Our worldwide team of in-house experts is committed to going the distance for your business. With an extensive knowledge base and competent, personal service, we are at the ready to answer your questions, identify your requirements, and help you reach your goals.
Tradar Help Desk –
Stellar support is at the heart of our service model. We operate during London, New York, and Hong Kong trading hours, so help is only a phone call away. And with web conferencing, our consultants can be on your desktop whenever you need assistance. We also provide onsite support and consultation.
- Email support@tradar.com or call
- Support (Europe): +44 (0)208 253 0240
- (US): +1 212 634 6496
- (Asia): +852 3652 6600
Implementation and Training
When you come on board with the Insight platform, our implementation consultants provide full implementation and training to keep you going strong right from the start. With installation taking less than a half day, our consultants will guide you through an implementation process customized to your needs, which typically take 30-60 days, less for startups. Historical trade data can also be efficiently migrated into the system during the implementation process.
Email sales@tradar.com or call
Professional Services
If you have custom requirements or just need more guidance to achieve the results you desire, we offer a comprehensive set of methodologies, tools, and expertise to help you achieve your operating objectives while saving time and money.
Email professional.services@tradar.com
Regardless of the size of your firm, Tradar is able to help automate operations while providing accurate and timely portfolio data. For immediate assistance, contact us today.
